Contact Us
Who To Contact For What
The site and the boat operators are separate. Magnetic Island Sunset Cruises is a comparison site: it researches tours and links out to booking pages. It does not run any sailing, take payments or hold your booking details. Anything to do with money, timing or the boat on the day belongs with the operator or the booking platform.
What To Include In An Email
A short note is enough. Helpful things to add: the tour you are looking at, the page you were reading when something looked wrong, and what you expected to find. For a price, a duration or a departure point, name the tour itself.
What The Site Cannot Do
None of these can be handled by the site:
- Change, cancel or move a booking
- Issue refunds or check a payment
- Confirm a departure or whether a trip is running in the weather
- Pass a message to a skipper or operator
Where To Take Booking Problems
Start with the booking platform that processed your payment. If the question is about the day itself, the meeting point or the boat, contact the operator named on the booking page. That page is the source of truth for your booking, not this site.
How To Email Us
info@
For corrections, a price that looks stale, a broken link or a question about how the site works, email is the only channel. The address appears on this page. Replies are not instant, but every message gets read.